Javier Montiel Castillo (hereinafter “Sound Healing Los Cabos” or “SHLC”), located at Venustiano Carranza Mz84A, Col. Benito Juárez, Cabo San Lucas, B.C.S. CP 23469, as the entity responsible for collecting your personal data, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, its regulations, and other applicable provisions, hereby informs you of the following:

Personal Data

The personal data that “SHLC” processes (identification and contact data) are:

• Full name
• Age
• Telephone number (landline or mobile)
• Email address

There are options on our website where we may obtain personal data of a third party (for example, a website may allow you to send information about our products and services to a friend, in which case we will require that person’s name and email address). For this, we need you to have that person’s consent; therefore, if you send us such information, we will understand that you have previously obtained the data subject’s authorization to share it with us.

Personal data of minors

In general, our website and the services we offer are not intended for minors. However, if personal data of minors is obtained, used, or stored, it will be done with the consent of their parents or guardians. When a minor identifies as such, we incorporate instructions to obtain parental or guardian consent before the minor provides any personal data.

If you are a parent or guardian of a minor who has provided personal data without your consent, you may exercise any of the ARCO rights by sending an email to info@soundhealingloscabos.com.

Purposes of personal data processing

“SHLC” will process your data for the following purposes:

Primary

• Establish and verify the identity of users.
• Verify the identity of persons visiting our facilities.
• Open, maintain, manage, and follow up on the accounts you have with us.
• Provide services and assistance.
• Respond to your questions, requests for information, comments, or suggestions.
• Create statistics regarding the reception of our services and products, satisfaction, and recommendations.

Secondary

• To send you updates on products or services of interest, notifications of promotions, offers, and other information from “SHLC” and its affiliates.
• To understand your needs and how we can improve our products and services; to improve our website considering your preferences.

Occasionally, “SHLC” obtains certain data from publicly accessible sources to contact you and provide information about our products and services. In such cases, you may at any time opt out of receiving our information by sending an email to info@soundhealingloscabos.comrequesting that we stop processing your personal data.

Transfers of personal data

Transfers of your personal data will only occur in the cases described by law, such as: compliance with legal provisions, requests from authorities, or transfers among our affiliated or subsidiary companies.

Specifically, for job candidates and employees, their data may be transferred when they request it, for the purpose of providing professional references to third parties or sending their résumés to interested companies.

Rights of the data subject regarding personal data

You have the right to access your personal data and learn the details of its processing, to rectify it if inaccurate or incomplete, to cancel it when you consider it is no longer necessary to fulfill the purposes for which it was collected, as well as to object to its processing for a legitimate cause (“ARCO Rights”). Likewise, you may limit the use and disclosure of your data, or revoke the consent you have given for its processing.

The mechanism to exercise these rights is by submitting a request via email to info@soundhealingloscabos.com.

Your request must include:

• The name of the data subject and address or other means to communicate the response to your request.
• Documents proving the identity or, if applicable, legal representation of the data subject.
• and any other element or document that facilitates locating the personal data.
• Cualquier otro documento que facilite la localización de los datos personales.

In the case of rectification requests, the data subject must indicate, in addition to the above, the modifications to be made and provide supporting documentation.

“SHLC” will communicate, within a maximum period of twenty business days from the date the complete request for access, rectification, cancellation, or opposition is received, the decision taken, so that, if applicable, it can be executed within the fifteen business days following the response. The aforementioned periods may be extended once for an equal period, provided that the circumstances justify it.

You may stop receiving promotional messages via any means, such as email, landline, mobile phone, or postal mail, by sending an email to info@soundhealingloscabos.com.

Alternatively, you may register with the Public Registry to Avoid Advertising, maintained by the Federal Consumer Protection Agency, at the following link:
 https://repep.profeco.gob.mx/

Security Measures

“SHLC” has established and maintains administrative, technical, and physical security measures that protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing, in accordance with applicable law.

Changes to the Privacy Notice

In case of modifications to this Privacy Notice, such changes will be made available to the public through the following means:
(i) visible announcements at our establishments or customer service centers;
(ii) brochures or pamphlets available at our establishments or customer service centers;
(iii) on our website [privacy notice section];
(iv) or we will send it to the last email you provided, which may be through one or several of these channels.